Let's, do a system update or software update on this Alcatel onyx from cricket wireless and uh for some Alcatel might be the same steps and make sure that your battery at least 72 percent and above or 100 percent, even better or if your battery is somehow it doesn't charge. Uh holds power pretty well just have your phone connect to the wall charger just to make sure, because this is going to take a few um up to one to two hours. Okay, and also your Wi-Fi, has to um, you have to use Wi-Fi and make sure your Wi-Fi is properly connected. So we don't because we don't have. We don't want any interruptions about during this process and this won't delete anything on your phone, internal memory or external memory card or any system downloaded applications. Okay, we are ready, let's go and on your settings, let's go at the bottom where it says system and then let's go to circuit software update and if you need any other help, just go to the um upper right screen of the phone check for updates uh.
It's already it's not selected, but continue to update. Okay, software update, and you're going to feel some fine information about this update. Okay at the bottom, you're going to see that you have the option to continue or remind me later, so you want to do this now. Just continue confirm restart device. Okay, it's gonna, take a few seconds from 10 to 15 seconds.
You're gonna, see Alcatel and installing cricket software update and your phone might be restarted a couple of times. Okay, so just, just so, you know a low one to two hours usually takes less than two hours and less when one hour it depends on the updates available for your phone and, of course, you won't be able to receive calls or any notifications during this update process. Okay, if your phone get to the home screen, just go back to the settings system and then check for software and then check for updates, and now software is up-to-date. Okay, so this is um. This is how to update this uh, Alcatel, onyx uh.
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