How to Reset Your Razer Phone 2 | AT&T Wireless By AT&T Customer Care
Reset Device. Power Cycle: There are multiple ways to reset your device if you are experiencing issues. The first is to perform a power cycle. To turn the device off, press and hold the Power Lock button located on the right side of the device. Select "Power Off". To turn the device back on, press and hold the Power Lock button.
The device will take a moment to power on. Restart: If a power cycle doesn't fix the issue, try performing a device restart. Press and hold the Power Lock button. Select "Restart". The device will take a moment to restart.
If you are unable to access the screen, or if it becomes unresponsive, press and hold the Power Lock button for 10 seconds to force a restart. Reset Network Settings: If you are having connectivity issues, you can try resetting your network settings. From the Home screen swipe down from the Notification bar then select the Settings icon. Select "Network & Internet". Select the Menu icon then select "Reset Wi-Fi, mobile & Bluetooth".
Select "RESET SETTINGS". Select "RESET SETTINGS" again to confirm. Factory Reset: A factory data reset will revert the device back to factory settings. It will permanently erase all personal data, preferences, settings and content such as pictures, ringtones and apps that are saved to the device. It is recommended that you save or backup important data before proceeding.
From the Home screen, swipe down from the Notification bar. Select the Settings icon. Scroll to and select "System". Select "Reset options". Select "Erase all data (Factory Reset)".
Select "RESET PHONE". Select "ERASE EVERYTHING" to confirm. Alternate Factory Reset: If unable to perform the standard factory reset using the previous steps, try the alternate method by first powering off the device. With the device powered off, press and hold the Power Lock button and Volume Up buttons until the Android recovery screen appears. Press the Volume Down button until "Wipe data factory reset" is highlighted.
Then press the Power Lock button to select. Press the Volume Down button to highlight "Yes", then press the Power Lock button to select. The device will take a moment to reset. Ensure that "Reboot system now" is highlighted, then press the Power Lock button to select. ♪AT&T jingle♪.
Source : AT&T Customer Care
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